Privacy Policy

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Berlin Hold’Em UG (haftungsbeschränkt)
Cimbernstr. 55
12524 Berlin
Germany

Email: timur.knak@dyou.io
Phone: +49 176 57952540


2. General Information on Data Processing

We take the protection of your personal data very seriously. Your personal data is processed exclusively in accordance with applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR).

Personal data refers to any information relating to an identified or identifiable natural person.


3. Data Collection When Visiting the Website

When you access our website, information is automatically collected by our hosting provider and stored in server log files.

This may include:

  • IP address

  • browser type and version

  • operating system

  • referrer URL

  • date and time of the request

The processing of this data is necessary to ensure the stability, security and functionality of the website.

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest).


4. Hosting and E-Commerce Platform (Shopify)

Our online store is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada.

Shopify provides the e-commerce platform that enables us to offer and sell our products online.

In the course of providing its services, Shopify may process personal data on servers located outside the European Union, including Canada and the United States.

Shopify ensures an adequate level of data protection through appropriate safeguards pursuant to Art. 44 et seq. GDPR, including standard contractual clauses and additional safeguards.

Further information can be found at:
https://www.shopify.com/legal/privacy


5. Processing of Order Data

When you place an order in our online store, we process personal data necessary for the performance of the contract.

This includes in particular:

  • name

  • billing address

  • shipping address

  • email address

  • payment information

  • order details

Legal basis:
Art. 6(1)(b) GDPR (performance of a contract).


6. Payment Providers

Payments are processed via payment providers available during checkout, such as:

  • Shopify Payments

  • PayPal

  • credit card providers

  • Klarna

Payment data is processed directly by the respective payment provider.

The privacy policies of the respective providers apply.


7. Shipping Providers

For the delivery of goods, we transfer the necessary personal data to shipping providers.

This typically includes:

  • name

  • delivery address

Legal basis:
Art. 6(1)(b) GDPR.


8. Contacting Us

If you contact us by email or through a contact form, the data you provide will be stored for the purpose of processing your request.

Legal basis:

Art. 6(1)(b) GDPR or
Art. 6(1)(f) GDPR.


9. Cookies

Our website uses cookies.

Cookies are small text files stored on your device.

We use:

Essential cookies required for the operation of the website.

Optional cookies such as analytics or marketing cookies, which are only set after your consent via our cookie consent tool.

Legal basis:

Art. 6(1)(f) GDPR – necessary cookies
Art. 6(1)(a) GDPR – cookies based on consent


10. Data Retention

We store personal data only for as long as necessary to fulfill contractual or legal obligations.

Due to commercial and tax regulations, certain data may need to be stored for up to 10 years.


11. Your Rights

Under the GDPR, you have the right to:

  • access your stored data (Art. 15 GDPR)

  • rectification (Art. 16 GDPR)

  • erasure (Art. 17 GDPR)

  • restriction of processing (Art. 18 GDPR)

  • data portability (Art. 20 GDPR)

  • object to processing (Art. 21 GDPR)

  • withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority.


12. Data Security

We implement appropriate technical and organizational security measures to protect your data against manipulation, loss, destruction or unauthorized access.

Our security measures are continuously improved in line with technological developments.